Refund Policy

Refund Policy

At Hiczone, your satisfaction is our priority.

  • Eligibility: You may request a return or refund within 7–14 days of receiving your order (depending on product type).

  • Condition: Items must be unused, in their original packaging, and with all tags intact.

  • Non-Returnable Items: Certain items like perishable goods, personal care products, or customized items cannot be returned.

  • Refund Process: Once we receive and inspect your return, your refund will be processed within 5–7 business days to your original payment method.

For any concerns, reach us at support@hiczone.com